Pilot terms
Terms and Conditions
These terms describe how Pinavia is used during an evaluation pilot, what the software will and will not do on your behalf, and what each side is responsible for.
These pilot terms are a complete draft prepared for legal review and are not a substitute for a negotiated commercial agreement. Where a pilot was agreed under earlier terms, those remain in force for that pilot until replaced in writing. Request the counter-signable version at hello@pinavia.io.
What Pinavia does
Pinavia turns evidence you supply into governed analysis: it retrieves from your own material, cites what it relied on, marks what it generated, flags what is stale or unevidenced, drafts recommendations, and routes them to a named human with the consequence shown before commitment. Every output is decision support.
What Pinavia will not do
Pinavia does not take consequential action on your behalf. It does not file or submit to a regulator, sign or certify a document, approve a board action, mark a deal investable or rejected, or write back into your systems of record without a human approving that specific action.
This is a designed boundary rather than a current limitation, and it does not relax as the product matures. Where an output could be mistaken for an authorised action, the product marks it as a draft awaiting a named owner.
Human review is required
You are responsible for reviewing outputs before relying on them. Analysis, recommendations, and drafts must be checked by a qualified person in your organisation before being used for a regulatory, financial, legal, or board purpose. Pinavia is not a substitute for professional, legal, or regulatory advice, and no output should be treated as such.
Your data and your outputs
You retain ownership of the evidence you connect or upload and of the outputs generated from it. Pinavia claims no ownership over either and does not use your content to train models. Processing terms, subprocessors, retention, and deletion are set out in the data processing addendum, which forms part of these terms.
Acceptable use
Use of Pinavia is subject to the acceptable use policy. In summary: do not use it to manufacture the appearance of evidence, to bypass a control your organisation is required to operate, or to process data you are not permitted to process.
Pilot software and availability
Pinavia is pilot software. Features, connectors, thresholds, and interfaces change during a pilot, and are provided without warranty of uninterrupted availability. Where a service level has been agreed for a specific pilot, that agreement governs. We give reasonable notice of changes that affect an in-flight workflow.
Liability
Because outputs are decision support subject to your review, Pinavia is not liable for decisions taken on the basis of its outputs. Liability is otherwise limited as set out in the commercial agreement for the pilot. Nothing in these terms excludes liability that cannot lawfully be excluded.
Ending a pilot
Either side may end a pilot on written notice. On termination you may export your evidence, decisions, approvals, and audit trail. Deletion then follows the retention schedule in the data processing addendum. A trial does not convert to a paid plan on its own, and there is no card on file during a pilot.